Shipping Policy
Last Updated: June 2026
Welcome to ElectroMarts. We are committed to delivering your orders safely and efficiently. Please review our shipping policy below.
Order Processing
- Orders are processed within 1-3 business days after confirmation.
- Orders placed on weekends or public holidays will be processed on the next business day.
- Once your order is shipped, you will receive a confirmation message along with tracking details (where available).
Delivery Time
Estimated delivery times may vary depending on your location:
| Location | Estimated Delivery Time |
|---|---|
| Metro Cities | 3-7 Business Days |
| Other Cities & Towns | 5-10 Business Days |
| Remote Areas | 7-14 Business Days |
Please note that delivery times are estimates and may be affected by weather conditions, courier delays, or other unforeseen circumstances.
Shipping Charges
- Shipping charges, if applicable, will be displayed during checkout.
- Free shipping promotions may be offered on selected products or orders from time to time.
Order Tracking
Once your order has been dispatched, tracking information will be shared via email, SMS, or WhatsApp (where applicable).
Delivery Attempts
Our courier partners may make multiple delivery attempts. If delivery is unsuccessful due to an incorrect address, unavailable recipient, or other customer-related issues, additional shipping charges may apply for re-delivery.
Incorrect Address
Customers are responsible for providing accurate shipping information. ElectroMarts is not responsible for delays or delivery failures caused by incorrect or incomplete addresses.
Damaged or Missing Items
If you receive a damaged package or if any item is missing, please contact us within 48 hours of delivery with photos and order details.
Shipping Delays
While we strive to deliver all orders within the estimated timeframe, delays may occasionally occur due to factors beyond our control. We appreciate your patience and understanding.
Contact Us
If you have any questions regarding shipping, please contact us:
ElectroMarts
📧 Email: electromarts.store@gmail.com
Thank you for shopping with ElectroMarts. We appreciate your trust and support. 🚚✨